Thursday, January 22, 2009

Plier it forward

On Jan 13th I checked out WOOT.com as I do most mornings. It was their 2-fer Tuesday. They usually sell things in pairs on Tuesday. The item for sale was a 2-pack of locking-grip pliers. The price was $9.99.


I checked them out at other sites and they were well-rated and sold at $19.99 for the 2-pack. I said to myself that they would be useful and would make a great gift so I ordered 3, 2-packs. 1 for me and 1 for Tim and Christian.

The box from WOOT arrived today. Penny received it. The box was heavy. She opened it to find 6, 2-packs of wrenches not 3. I thought I understood the woot offer so I checked my receipt. It clearly said that I was getting 3, 2-packs. Evidently woot had made a mistake. I figured someone in their warehouse misunderstood the order and I would hear from them.

This evening I checked our e-mail and had this message from woot:

Good day, special friend gugliepb

-Sometimes, the biggest mistakes can yield the biggest gifts. We somehow managed to fumble our own 2-for-Tuesday sale a couple of Tuesdays ago. But before our very eyes, that boneheaded blunder transformed itself into a gift. A gift of caring. A gift of sharing. A gift of free pliers.

That's right - that extra Lockjaw Self-Adjusting Locking Plier set is yours to keep... to hold... to cherish.

Or, if you're all taken care of in the holding-and-cherishing department, we ask that you share this gift. Let the sparkle of its chrome molybdenum steel bring light to the life of someone you love, or at least don't actively hate.

Share with them the delightful story about how this totally awesome web site totally gave it to you totally for free.

And then they'll order from us, and we'll screw their order up, and they'll have extra stuff to give people, and so on until everybody's really happy and we're completely broke.

We say "Plier it forward!"

Inspirationally yours -Woot.com

I don’t know who writes their stuff but it is always fun to read.

So now after giving Tim and Christian their 2-packs I have 4, 2-packs left. That’s 1 for the shed, 1 for the house and 1 for each car! In the future I should never have to search for a pair of vise-grips, er, locking pliers.

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